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Get In Touch

Whether you're a parent, a school, or a local authority — we'd love to hear from you. We respond to all enquiries within 24 hours.

Make an Enquiry Call 07879 818254
✓Welcoming enquiries from parents, schools, local authorities and referral partners
✓If you are not sure which service is right, we will help you work that out
Warm, specialist support from the first conversation
Welcoming professional speaking with a parent in a calm meeting setting
The first conversation should feel clear, reassuring and genuinely helpful, whether you already know what support is needed or are still trying to work that out.
How We Help

We make it easy to start the right conversation.

Some enquiries are straightforward. Others come at a point where families or professionals are carrying a lot and need support that feels clearer, calmer and more specialist from the outset. This page is designed to make that first step easier.

You can contact us about Alternative Provision, Private Tuition, Short Breaks or wider Family and SEND support. If you are unsure which part of Care Cove is the right fit, tell us a little about the young person and the situation and we will help guide you from there.

Parents and carers looking for guidance, respite or tailored support
Schools and academies exploring specialist provision or tuition
Local authorities and referrers needing a responsive specialist partner
SENCOs and professionals seeking joined-up support around a young person
You do not need to have everything worked out before contacting us. A clear picture of the young person, the current challenge and the sort of support you think may be needed is enough to start a helpful conversation.
Supportive one-to-one conversation with a young person in a calm, professional setting

Ways to Get in Touch

Whether your enquiry is general, family-facing or referral-related, we aim to keep communication warm, clear and responsive.

We respond to all enquiries within 24 hours and aim to make the next step feel straightforward.

01 General enquiries

hello@carecove.co.uk

02 Speak to our team

07879 818254

03 Referral conversations

Tell us about the young person, current needs, location and the kind of support being explored.

04 Response time

We aim to reply within 24 hours, Monday to Friday.

Make An Enquiry

Tell us who you are, what support is needed, and what would be most helpful right now.

Whether you are contacting us for a child or young person, making a professional referral or trying to understand which service is the right fit, we will read your enquiry carefully and come back to you with a clear next step.

01
Tell us about the situation Share a little about the young person, the support needed and what is currently feeling difficult or urgent.
02
We review the enquiry carefully We look at the context, identify the most relevant part of our offer and consider what a sensible next step could be.
03
You hear back quickly We respond within 24 hours and keep the conversation clear, warm and straightforward from the outset.
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Enquiry & Referral Form

Share as much or as little as you comfortably can. If you are still working out the right service, that is absolutely fine — we can help guide you.

This form helps us understand the right service, the urgency, and the kind of response that will be most useful. Once submitted, your enquiry is sent directly to Care Cove so our team can review it and respond appropriately.
01Contact Details

Tell us who should receive the response.

02Enquirer Type

Help us understand whether this is a family enquiry, professional referral, or something else.

03Service Required

This helps us route the enquiry quickly. If you are unsure, choose the guidance option and we will help you find the right fit.

04About the Young Person / Person Requiring Support

Enough detail to help us understand who support is for and the setting around them.

05Support Needs / Background

Tell us what is happening now, what support is being explored, and what a positive outcome would look like.

06Practical Information

These details help us understand timescales, likely funding route, and the best way to respond.

07Additional Information

Anything else that would help us understand the enquiry better.

If you are making a professional referral, it can be especially helpful to include current attendance, presenting concerns, and what has already been tried.
08Consent

Before preparing the enquiry, please confirm these essentials.

All information is treated with strict confidentiality. If you are unsure which service is right, that is completely okay.

Your enquiry will be sent securely to Care Cove and reviewed by the appropriate member of the team.

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Enquiry Sent

Thank you for getting in touch. Your enquiry has been sent to Care Cove and a member of our team will review it and respond within 24 hours.

If the matter is urgent or you would prefer to speak directly, please call 07879 818254.